Privacy & Cookies

Privacy Policy

Last Updated: July 15, 2026

At Jenna Blake, we value your privacy and the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, create an account, or communicate with us.

Information We Collect

When you interact with Jenna Blake, we may collect personal information including:

Your name and email address
Your shipping and billing address
Your telephone number
Your account information and password
Your purchase and order history
Your wishlist and product preferences
Messages, inquiries, and consultation requests you send us
Payment and transaction information

Payments are processed securely by third-party payment providers. Jenna Blake does not directly store complete credit card information.

We may also automatically collect certain information when you use our website, including your IP address, browser type, device information, pages viewed, products considered, links selected, and other browsing activity. This information may be collected through cookies, pixels, and similar technologies.

How We Use Your Information

We may use your personal information to:

Process, fulfill, and deliver your orders
Create and manage your customer account
Respond to inquiries and provide customer support
Arrange consultations and bespoke commissions
Provide information about products, sizing, availability, and services
Personalize and improve your shopping experience
Maintain wishlists and product preferences
Send marketing emails when you have chosen to receive them
Measure website performance and improve our services
Prevent fraud, misuse, and unauthorized transactions
Comply with applicable legal and regulatory requirements

Email Communications

If you subscribe to our mailing list, we may send you emails about new collections, special pieces, events, and other Jenna Blake news.

You may unsubscribe at any time by selecting the unsubscribe link included in our marketing emails. You may continue to receive transactional communications relating to your orders, account, or customer service requests.

Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies to operate the website, remember your preferences, understand how visitors use our services, and provide more relevant content and advertising.

We may work with third-party service providers and advertising partners, including Shopify, Google, Meta, and similar platforms. These providers may collect information about your browsing activity and use it to measure performance or present advertising based on your interests.

You may manage certain cookie preferences through our website’s cookie settings or through your browser settings. Disabling cookies may affect the availability or functionality of certain website features.

How We Share Your Information

We do not sell your personal information for monetary compensation.

We may disclose personal information to trusted service providers that assist us with operating our business, including:

Shopify and website hosting providers
Payment and financing providers, including Afterpay
Shipping, delivery, and fulfillment providers
Email marketing providers
Analytics and advertising platforms
Fraud prevention and security providers
Professional advisers and service providers

We may also disclose information when required by law, to respond to a valid legal request, to protect our rights or customers, or in connection with a merger, sale, reorganization, or other business transaction.

Afterpay and Payment Plans

When you choose Afterpay or another third-party payment option, your information is submitted directly to that provider and is governed by its own terms and privacy policy. Jenna Blake does not control how an independent payment provider processes your information.

International Customers

If you visit our website or place an order from outside the United States, your personal information may be processed in the United States and in other countries where our service providers operate.

These countries may have privacy laws that differ from those in your place of residence.

Data Security

We use commercially reasonable administrative, technical, and physical measures intended to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce our agreements, and comply with legal obligations.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to the personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a portable copy of certain personal information
Opt out of certain targeted advertising or data-sharing practices
Withdraw your consent to receive marketing emails

To submit a privacy request, please email info@jennablake.com.

We may need to verify your identity before completing your request. Certain information may be retained when permitted or required by law.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request access to or deletion of certain information, correct inaccurate information, and opt out of certain sharing for cross-context behavioral advertising.

To submit a California privacy request or request information about our data practices, email info@jennablake.com.

You will not receive discriminatory treatment for exercising an applicable privacy right.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we may take appropriate steps to remove it.

Third-Party Links

Our website may contain links to third-party websites or services. Jenna Blake is not responsible for the content, security, or privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal obligations. Any revised policy will be posted on this page with an updated “Last Updated” date.