product care & repairs
Take off your jewelry when doing heavy lifting. Remember not to combine your ring with another ring that can cause wear.
Clean your jewelry in warm, soapy water. Wipe with a soft cotton cloth. Avoid wipes that contain abrasives as the finish of your jewellery can be worn away. Ultrasonic cleaning should only be performed by an expert to avoid stones coming loose.
Please bring your jewelry to us or an authorized dealer for repair and redecoration. Careful restorations gives a pendant back its lustre, while increasing its life.
If you follow these instructions, your jewelry will be a joy for both you and for future generations.
repairs
We stand behind the quality of our designs.
For all repair inquiries, please email info@jennablake.com. Please include your name, contact number, description of the repair requested, and a photo of the damage.
We will respond within 1 business day of receiving your email request.
We reserve the right to deny unreasonable repairs.